Experienced customer service leader needed, full-time

We are a family-owned and operated e-commerce company. We are currently seeking a full-time customer service representative to provide our customers with an incredibly positive experience. This is a dynamic role with multitude of tasks, and can grow into a career with the potential for advancement.

The ideal candidate will be energetic, enthusiastic, and a quick learner who possess multi-tasking and organizational abilities. A self-starter with a proven ability to take initiative, ownership and seasoned with a strong work ethic. We are looking for someone who is team-oriented with strong integrity and professionalism.

Responsibilities include but not limited to:
- Respond to customer inquiries by email and phone
- Resolve customers issues with products, exchanges and returns
- Responsible for maintaining and improving customer brand loyalty & retention

Requirements:
- Internet & computer savvy
- 3 - 5 years professional experience
- Strong writing & phone skills
- Goal oriented and have a can-do attitude
- No task too large or too small
- Must be a team player
- Positive attitude
- Eagerness to take on increasing responsibilities and grow within the company
- Bachelors degree preferred


If you feel that this position could be a good fit for you please send us your experience and contact information and we will reach out right away. We are interested in hiring the right individual as soon as possible.

Looking forward to hearing from you.

Thanks!