CV № 403995 din 22 septembrie 2024
Data Entry Specialist, Customer Support

age 39 ani

Feminin

address Chișinău

10 000 MDL

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Despre mine

Conduc propriul blog pe tema psihologiei.
Sint o persoana responsabila, harnica si diplomata.

Experiența profesională

Septembrie 2022 - Prezent
2 ani 3 luni

Psychologist

Nadejda - Psiholog Virtual

Chișinău

-Conducting 1,2 hour psychotherapy sessions with clients of different age, race, gender and nationality ranges regarding issues such as: mental health, relationships, work, etc.;
-Creating my own online platform with over 20k active followers: https://www.facebook.com/nadejdaburlaca8
-Using marketing skills in order to atrract clientele;
-Hundreds of positive reviews on my work available on various social media platforms and search engines

Aprilie 2018 - Prezent
6 ani 8 luni

Copywriter

Ketse.com

Chișinău

-Outsourcing relevant articles;
-Building an article according to the required criteria;
-Inserting the beneficial SEO keywords into the created content;
-Rectifying the existing text as per the customer's needs;
-lots of research and a rich imagination;
-constant inspiration in terms of writing and creating content;
-Modeling the texts so that they benefit the SEO targets;
-Rectifying the texts according to the customer's needs.

Aprilie 2016 - Aprilie 2018
2 ani 1 lună

CEO

IBmachine.com

Chișinău

-Managing website sales;
-Managing data entry staff;
-Finding clients and signing them up on the website;
-Taking payments online;
-Assisting customers with the website use;
-Attending fairs;
-Suggesting improvement for the site's usability;
-Visiting potential customers on-site in their factories.

Aprilie 2015 - Iulie 2016
1 an 3 luni

Project Manager, Sales

Travod

Chișinău

-Monitoring and instructing a team of people to reach the company’s sales objectives;
-Negotiating with clients in several languages;
-Constructing offers;
-Multiple project management;
-Payment handling;
-Occasional translations and interpreting.

Septembrie 2013 - Decembrie 2014
1 an 3 luni

Sales and Marketing

ADT Machinery

Peste hotare

-Website creation and maintanance;
-Increasing new customer traffic via outreach;
-Social media marketing;
-Product promotion on various platforms;
-Continuous visits to clients in factories located in different cities;
-Client search and outreach;
-Product presentation and marketing in various languages;
-Translations and interpreting;
-Attending fairs and business meetings;
-Negotiations with potential and existing custumoers.

Septembrie 2012 - Septembrie 2013
1 an 1 lună

Business Development Manager

Development AID

Chișinău

-Customer assistance on tender information in several languages;
-Finding new clients via social media and outreach;
-Processing online payments;
-Product presentation via called calls and email.

Septembrie 2009 - Mai 2012
2 ani 8 luni

Buying Representative

Impro Corp

Chișinău

-Strong communications skills over the phone/cold calling;
-Building offers and products quoting;
-Negotiating with customers;
-Closing deals.

Octombrie 2005 - Septembrie 2008
3 ani

Product Manager

Safe4U

USA, Australia, China

-Online order processing;
-Product shipping and handling;
-Processing payments by Check or online by Credit Card;
-Attending fairs.

Limbi

Română Fluent

Rusă Fluent

Engleză Fluent

Italiană Fluent

Domeniul dorit

Call-center / Back-office

Studii: Superioare

Absolvit în: 2014

Moldova State University

Facultatea: Psychopedagogy

Specialitatea: Psychopedagogy

Absolvit în: 2010

Institute of Management IMI-Nova

Facultatea: Law

Specialitatea: Law

Cursuri, training-uri

Absolvit în: 2018

Italian Language B2 level

Organizator: Insam German School of languages

Absolvit în: 2010

Grefier

Organizator: Curtea de Apel Chisinau

Absolvit în: 2009

Industrial Sales

Organizator: Ravani Acciai

Preferințe pentru job

Locul de muncă

Remote

Programul de muncă

Flexibil

Part-time

Fără program

Permis de conducere

Categoria: A

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