30 лет
Мужчина
Кишинев
50 000 MDL
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ТОП Навыки
Опыт работы
Апрель 2019 - Настоящее время
5 лет 8 месяцев
Service Desk Technician
QUIPU GmbH, Procredit Group
Кишинев
-IT support for 100+ bank employees as 1st line support technician (o365 apps, Windows, bank applications, cloud)
-Prepare new machines (PC/Laptops) and configure it for end-user
-managing objects in AD, Azure AD, Intune
-Resolving incidents by priority following SLA
-Physically manage data center (installation of new equipment, testing and troubleshooting) together with Networking team
-Remotely support employees from another countries who is a part of Procredit Group
Октябрь 2016 - Апрель 2019
2 года 7 месяцев
IT service desk Team Leader
Sebn.com
Оргеев
- IT support for 250+ administration staff (MS office, lotus notes, SAP, 1C, RDP, AS/400,
internet connection, easy hardware issues).
Purchasing new IT equipment.
Configuration and installation.
Organizing workplaces using 5S methodology.
- IT support for 500+ computers in production area (configuration and installation, resolving daily
problems with production application, printers and pick-scanners)
- Physical installation of LAN network through all production area, using switches and ethernet
outlets.
- Physical installation of server equipment and devices in racks and server rooms
- Managing of 6 person team. Controlling and coordinating their daily tasks using KANBAN Flow
- Creating procedures and instruction for my team and other departments
- Creating and managing objects and groups in AD
- Creating servers for floating licenses for Autodesk, Adobe Photoshop
Языки
Румынский Свободно владею
Русский Свободно владею
Английский Разговорный
Желаемая отрасль
Образование: Неполное высшее
Год окончания: 2012
The state university Moldova
Факультет: IT
Специальность: IT
Курсы, тренинги
Год окончания: 2017
Java Fundamentals
Организатор: Tekwill Academy
Год окончания: 2021
Azure Fundamentals (AZ-900)
Организатор: Microsoft
Год окончания: 2021
MD-101: Managing Modern Desktops
Организатор: Microsoft
Год окончания: 2019
ITIL 4 Foundation, Frankfurt
Организатор: Quipu GmbH
Год окончания: 2024
Agile4Delivery
Организатор: Quipu GmbH
Год окончания: 2024
ITIL 4 Edition
Организатор: AXELOS
Водительское удостоверение
Категория: B
Pentru a vedea contactele candidatului este necesar să vă înregistrați și să achitați serviciul "Acces la baza de CV-uri".